Prestige Smash Repair Open Late | Scientific Motor Body Works

At Scientific we have used years of data and feedback to create a process that is proven to deliver the best prestige smash repair and customer experience possible.

Scientific strives to create the best prestige smash repair and customer experience by:

WE GO THE EXTRA MILE FOR OUR VALUED CUSTOMERS INCLUDING:

REGULAR UPDATES

Regular updates on the progress of your repair via SMS, email or telephone.

REPLACEMENT VEHICLES

We can get you back on the road with a replacement vehicle while your car is being repaired.

INSURANCE ASSISTANCE AND REPAIR GUIDE

We offer you a guide to help you understand the process and what to expect as we guide you through the process including insurance and repair.

A COMFORTABLE CUSTOMER LOUNGE

Relax in our customer lounge with daily newspapers, plasma televisions, Wi-Fi, shower and gym facilities and complimentary espresso coffee.

EXTENDED OFFICE HOURS

We know that prestige car owners successful, busy people. Our trained are staff manning the phones and office for 18 hours a day to make getting in touch even easier.

VALET SERVICE

If you can’t make it to one of our convenient locations, we can organise to have your car picked up or delivered at a time and place convenient to you.

CUSTOMER TOURS

We will happily show you around our repair facilities so you can understand the different stages of repair.

DIGITAL IMAGING

We can offer images of the repair progress for your own peace of mind or for insurance purposes.

THE SCIENTIFIC GUARANTEE

Rest assured knowing your repairs are guaranteed for the lifetime of the vehicle.

OUR COMMITMENT TO STAFF TRAINING AND DEVELOPMENT

In the smash repair industry, ongoing training outside of the basic trade qualifications is uncommon. Scientific believes that considerable investment into staff training is essential in complying with manufacturer guidelines and meeting the needs of the consumer.

A profit sharing strategy has been developed for technicians – an incentive program rarely seen in the automotive industry. Along with remuneration based recognition, Scientific promotes training and education in the latest techniques, manufacturer advancements and technology for both technical and managerial staff.

Training not only improves Scientific’s knowledge asset base in prestige vehicle repair, but it is also a contributing factor to the retention of key technical staff. Some technicians have been with the company for over 20 years. Scientific has a very low turnover of skilled technicians coupled with a high retention of apprentices as they complete their apprenticeship.

Scientific has appointed a Director of Training who is a master tradesman in both paint and panel techniques. He is employed full time to instruct and supervise apprentices and performs the role of Quality Assurance Inspector.

WHAT OUR CUSTOMERS SAY

WHAT THE INDUSTRY SAYS

In today’s highly competitive environment it is important for me to know that our business partners share the same goal and that is to simply make our customers experience in dealing with us as easy as possible. Scientific Motor Body Works share this philosophy and that’s why as Dealer Principal of Sydney City Lexus & Sydney City Toyota I have no hesitation in recommending their services

I have used Scientific Motor Bodyworks for the last 7 years carrying out Repairs on prestige cars. The Team at Scientific have always offered a very high level of service to both myself and my Customers that I have recommended there. The quality of work is always very good, I like their quality control process. I would have no problem in recommending scientific to repair any make of car including Rolls Royce. Great experience all around. They picked up my car, updated me the whole way through, then cleaned it and returned it to my lockup garage! One of the best services I’ve ever had, to be honest. The repairs are also perfect!

BMW Sydney and MINI Garage have utilised the services of Scientific Body Works for over 28 years. During this time, BMW Sydney and MINI Garage Sydney have always received reliable and professional service. The team at Scientific continue to remain skilled and trained to provide customers with the ultimate service experience. Their seamless process consisting of a readily available fleet of tow trucks to transport vehicles to and from the dealership delivers convenience and supports the ongoing relationship with BMW Sydney and MINI Garage Sydney. A big thanks to the team for providing the dealership with consistent and professional repair work. Great work team!